Return & Replacement Policy

At Zanishe, we ensure every piece is carefully checked before dispatch. However, in case you receive a damaged product, we’re here to help.

Eligibility for Return / Replacement

Returns or replacements are only accepted if:

The product received is damaged or defective
A clear unboxing video is recorded from start to finish without cuts
The issue is reported within 24 hours of delivery

Unboxing Video Requirement

To process any return or replacement request, customers must provide a complete unboxing video showing:

The sealed package before opening
The entire unboxing process
The visible damage or issue

Without an unboxing video, we will not be able to process the request.

Important Notes

We do not accept returns for reasons like change of mind, personal preference, or incorrect orders placed by the customer

Only damaged or defective products are eligible for replacement

Products must be unused and in original packaging

How to Request a Return

To initiate a return or replacement:

Contact us on WhatsApp: +91 9536498586
Share your order details along with the unboxing video

Resolution

Once verified, we will arrange a replacement or provide a suitable resolution.